Author: Serkan

Carrot Driver News

Hand Sanitisers

Dear drivers,

Due to the pressure of our high profile clients, we must adopt new procedures in order to minimise any risk of spreading the Coronavirus. Hence please note that from the 12th of March every active Carrot Cars driver must have the anti-bacterial spray in their vehicle to clean their car surfaces and hand gel/spray for personal use.

The new procedures will be implemented immediately on car checks – failure to have this will involve immediate suspension.

Also, note that every time a customer leaves the vehicle you must use antibacterial spray and a paper towel to clean any surfaces which the customer may have come into contact with – that includes the inside and outside of the door handles of your vehicle.

A kind reminder that any form of handshaking with customers have been prohibited until further notice. Furthermore, you must use the antibacterial hand sanitiser multiple times a day, especially for example if you have been touching customers’ luggage. Use every opportunity to wash your hands thoroughly which will last 20 seconds with plenty of soap and water.

We have a limited amount of anti-bacterial spray and hand sanitisers to be purchased from the Driver Relations Managers office – there is however a limit of 1 purchase each per driver. It would be appreciated if you can please find your own source to purchase both items.

Finally please note that the risk for you to come into contact with anyone who is infected is extremely low and these precautions have been taken as an extra safety measure.

Carrot Driver News

February’s Driver Of The Month

Congratulations to driver 2050 Manzoor, last month he put in an outstanding performance and displayed a level of professionalism which really made him stand out. Always with a positive attitude, his work ethic is a shining example of what can be achieved with the right dedication and focus.

We as the Carrot Cars team would like to thank Manzoor for the quality of his service and his positive attitude.

Keep up the good work and the next driver of the month could be you…


Carrot Driver News, Drivers Suite

Electric Revolution

Dear driver,

As many of you are already aware from the 25th October 2021 there will be tighter emissions standards on diesel and petrol vehicles with the ULEZ boundary set to expand to the North and South Circular Roads. If you have considered moving to an electric vehicle now is a great time to start. Mini-cab drivers now have a choice when it comes to electric cars however finding a charging point in London can sometimes be a challenge.

In order to help locate these charging points you can now easily download the ‘Zap-Map‘ on Apple App store (iOS) or from Google Play (Android). Navigating your way to the nearest charging point using the Zap-Map saves you time and keeps you moving on the road.

Carrot Driver News, Drivers Suite

Driver Wellbeing

Dear drivers,

We all know the importance of regularly maintaining your vehicle in order to keep it running and performing at its best – but how often do you take into consideration our own health and wellbeing?

Driving on the road as a mini-cab driver can be fun but it can also be stressful at times which makes it important to know when and how to de-stress. Exercise, healthy nutrition, spending time with friends and family are all important ways we can maintain our health and avoid issues with stress.

A simple break or taking time to get out of the car to stretch can make all the difference. A bigger leap is to consider joining a gym which can also provide a positive impact on us both physically and mentality. Changes do not have to be big but its important we improve our wellbeing a step at a time.

Carrot Driver News, Drivers Suite

Congestion Charge: Autopay

Dear drivers,

For those of you who are not already signed up with Autopay we would like to give a reminder that registering to pay the Congestion Charge Zone (CCZ) fee using Autopay is the easiest method in which mini-cab drivers can make payments.

Registering with Autopay is simple and easy to do, billing is automatic – giving you the added benefit of not ever forgetting to pay CCZ charges – helping you avoid any costs due to unnecessary penalties.

In terms of savings those mini-cab drivers whom are registered with Autopay enjoy discounts every time they enter the CCZ, with daily charges reduced from £11.50 to £10.50.

Lastly any fees paid towards entering the CCZ can be listed as an expense to the running costs of your business which in turn can be used when completing your tax returns.

Drivers Suite

Flight Tracking

Dear drivers,

We would like to remind you to remember to track flights manually when you receive an airport pick-up. Once you have received the job its your responsibility to track the flight accordingly in order to meet and greet the passenger at the correct time.

Lately we have had more and more drivers whom are solely relying on the system tracker. Whilst relevant, the system tracker is not the only device available to help you track flights; Flightradar24 and FlightAware are both reliable applications that can be used to verify flight landing times more accurately.

If your ever in doubt please also consider that controllers are there to help you and can double check landing times for you.

Drivers Suite

January’s Driver Of The Month

Congratulations to driver

027 Sylejman for the amazing service he has provided our passengers this month.

All the hard work
Sylejman put in has made him stand out not only amongst the Carrot Cars staff members but also our appreciative passengers.

Keep up the good work and the next driver of the month could be you…

Drivers Suite

December’s Driver Of The Month

Congratulations to driver 016 Naim for all the hard work he put in for December; always up bright and early, his work rate, dependability and all round solid performance has been amazing.

We as the Carrot Cars team would like to extend our heartfelt appreciation to Naim for all his efforts and wish his continued success.

Keep up the good work and the next driver of the month could be you…