We would like to remind you to remember to track flights manually when you receive an airport pick-up. Once you have received the job its your responsibility to track the flight accordingly in order to meet and greet the passenger at the correct time.
Lately we have had more and more drivers whom are solely relying on the system tracker. Whilst relevant, the system tracker is not the only device available to help you track flights; Flightradar24 and FlightAware are both reliable applications that can be used to verify flight landing times more accurately.
If your ever in doubt please also consider that controllers are there to help you and can double check landing times for you.