Dear Drivers,

Another fantastic week all thanks to you guys for all your hard work, apart from a couple of drivers who have let the team down. If we have a bad reputation then this will affect your income! Keep up the good work. Below are some comments left by your passengers last week,

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2 Comments

  1. Aleksandr Buhtejev

    Looks like the bad review could have been avoided if someone from the office called the disgruntled passengers and talked to them. We’re all a team here and in this instance it’s not just the driver who let the team down.

    • Ivo

      Aleksander – office did call and spoke to the customer; however, the customer wanted only to immediately talk to a director, which is an unreasonable expectation, especially when I was out of the country. Please ensure that you know all the facts before starting to blame others!

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