Guide Dogs
August 28, 20190
We would like to remind our drivers that TFL has been conducting regular checks regarding the acceptance of Guide Dogs on journeys. In light of this we would like to state under TFL regulations and by the law it is illegal to turn away a passenger with a Guide Dog.
If you unsure whether the passenger entering your vehicle is being accompanied by a Guide Dog we recommend you please watch the following video which will give you guidance on what to look for.
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